Screen saver error - file not found

[doovers]

I'm getting the following error when parallels locks windows 7. Closing it just makes the message box disappear and I need to press ctrl-alt-del to get back to the ctrl-alt-del screen. I have no screen saver set.



How can I fix this?

 

[Looran@Parallels]

Hi doovers,

Please try to use the System file check tools on the Windows operating system. You can follow the steps outlined on the below link:

http://support.microsoft.com/kb/929833

Also, please try to re install Parallels Tools following all steps on this article: http://kb.parallels.com/8969

Thanks,
Looran

 

[doovers]

Hi Looran,

I tried both of your suggestions but neither resolved the problem. Anything else I can try?

Thanks!

Hi doovers,

Please try to use the System file check tools on the Windows operating system. You can follow the steps outlined on the below link:

http://support.microsoft.com/kb/929833

Also, please try to re install Parallels Tools following all steps on this article: http://kb.parallels.com/8969

Thanks,
Looran

 

[Looran@Parallels]

Hi doovers,

Please respond to the private message that has been sent to your inbox.

Thanks,
Looran