Shift Key is not passing in Windows 10

Discussion in 'Windows Virtual Machine' started by JamesB7, Aug 11, 2017.

  1. JamesB7

    JamesB7 Bit poster

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    Hello,

    Using Synergy to pass my mouse and keyboard to another mac running Parallels 12. Whenever I hold try to type "!" ( shift + 1 ) it only passes through 1. I have tried optimize keyboard for gaming and changed Send OS X system Shortcuts as always with no success.

    The system is passing ! through normally to the OS, if I open any other app that is not running in parallels it works as it should
     
  2. Shathish@Parallels

    Shathish@Parallels Pro

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  3. BrentG1

    BrentG1 Bit poster

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    I have this exact same issue, have had it since I first installed Parallels. I can work around letters using caps lock, but I can not get things like colon, exclamation, etc. to work. I have tried the keyboard optimize for games, but it made no difference.
     
  4. Meenakshi@Parallels

    Meenakshi@Parallels Pro

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    Hello BrentG1, please check your keyboard layout for your Windows virtual machine from this article and see if this helps. Thanks!
     
  5. BrentG1

    BrentG1 Bit poster

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    Meena - thanks so much for your prompt reply. I have followed those steps, I did find such a keyboard profile and removed it, it made no difference. I restarted, and still no difference.

    Thanks,

    Brent.
     
  6. Meenakshi@Parallels

    Meenakshi@Parallels Pro

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  7. BrentG1

    BrentG1 Bit poster

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    Thanks again Mean for the follow up. Using the blog, I have fixed my issue. The change that did it for me was the OSX System Shortcuts - it was set to auto and I changed it to always.

    Brent.
     
  8. Alfena@Parallels

    Alfena@Parallels Pro

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    Hello @BrentG1, Glad to know it works, we are always here to help. Thanks
     
  9. AntonyH

    AntonyH Bit poster

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    I tried all of the above to no avail. Found a workaround: enabled sticky keys in my Windows VM that connects to the computer via RDC.
     

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