hello the single reason i am trying parallels is to replace my boot camp setup, where i use microsoft rdp for work. i'm pretty amazed to discover that the shift key doesn't work - which i realise after two failed login attempts to the work server, is a known issue. i have tried all three of the suggestions on this page: https://kb.parallels.com/123602 but i still cannot get the shift key to work. can anyone help me with this? thanks