When I am in a remote session the shift, command, or control key doesn't work. When I click shift + T for instance the first character is a lower case t. On the second attempt, it writes a capital T. Also copy and paste do not work. I tried going into the Open virtual machine configurations > Hardware tab > Mouse & Keyboard > Open Shortcuts Preferences > Virtual Machine >your windows machine's name > Profile > Windows. I then tried Click on + button in order to add a shortcut. Add From:Shift To:Shift. After I went back in it still didn't work. Any ideas on how to fix this? It is frustrating to have to click and un-click the caps lock EVERY SINGLE TIME I have to write a capital letter.