Since upgrading to Windows 10 I have no internet connection

B

BarryNK

Bit poster
I have Parallels 11 running on El Capitan. Initially I installed Windows 10 but it was not activated by my previous Windows 7 installation.
The first installation of Windows 10 worked well, with internet access, however, I deleted that virtual machine and upgraded via Windows 7. Since then I have been unable to get internet access, I have tried everything I could find, including reinstalling Parallels Tools, without success.
What I don't understand is that my Nod32 antivirus updates itself, so it must be doing this over the net somehow, so how is it that I cannot get an internet connection?
Any help would be appreciated.
 
BarryNK said:
I have Parallels 11 running on El Capitan. Initially I installed Windows 10 but it was not activated by my previous Windows 7 installation.
The first installation of Windows 10 worked well, with internet access, however, I deleted that virtual machine and upgraded via Windows 7. Since then I have been unable to get internet access, I have tried everything I could find, including reinstalling Parallels Tools, without success.
What I don't understand is that my Nod32 antivirus updates itself, so it must be doing this over the net somehow, so how is it that I cannot get an internet connection?
Any help would be appreciated.
Click to expand...

Hi BarryNK,
Could you please perform the steps outlined at this link and let us know how it goes ? If the issue still persist, post us problem report ID number reproducing the issue along with some screen shots of the error message if any.
Thanks,Dhana
 
You must log in or register to reply here.
Back
Top