Jean-Louis Bourgeois
Bit poster
I ran into a very annoying issue when I tried to upgrade a Parallels Desktop for Mac v4 (4.0.3522.205912) to the currently latest available versions (French 5.0.9308.543599, also tried English 5.0.9310.546799) and nothing I found during my research helped me and since the installer disk is now somehow missing and when following the thankfully already documented instructions to manually uninstall Parallels Desktop for Mac (http://download.parallels.com/desktop/v4/docs/en/Parallels_Desktop_Users_Guide/27136.htm), the program unfortunately gave me an obviously wrong error about "Parallels Desktop is not installed" (which I am/was not the only one affected with: http://forum.parallels.com/printthread.php?t=97400).
Finally after some time consuming research I was able to find that the remaining detected "Conflicting Applications" by the latest installer of the version 5 of Parallels Desktop for Mac (tried both the currently latest "ParallelsDesktop-parallels-fr_FR-5.0.9308.543599" and slightly more recent "ParallelsDesktop-parallels-en_US-5.0.9310.546799") was not a process, but was actually running as a service.
I was able to find/identify and then close them using the following terminal/command line utility:
sudo launchctl list | grep parallels
This command found two matching services and after stopping both of them via the following commands:
sudo launchctl stop com.parallels.vm.prl_naptd
sudo launchctl stop com.parallels.desktop.launchdaemon
I was finally able to install (upgrade from version 4 actually) Parallels Desktop for Mac without any further incident.
I find it rather odd that the installer cannot (or at least "could not" in my particular case.) simply offer to stop all of the running Parallels Desktop processes AND services it actually found all by itself and/or at least offer to do so and if this actually requires an "administrator" password (sudo), to simply ask for it and etc. since the level of troubleshooting that was required to fix it manually is way above and beyond what the vast majority of average (Mac or PC) computer users are knowledgeable/capable of and much less inclined to go through.
MacBook (Fall 2008)
Mac OS X 10.6.2
Core 2 Duo 2GHz
4GB RAM
160GB HD
Finally after some time consuming research I was able to find that the remaining detected "Conflicting Applications" by the latest installer of the version 5 of Parallels Desktop for Mac (tried both the currently latest "ParallelsDesktop-parallels-fr_FR-5.0.9308.543599" and slightly more recent "ParallelsDesktop-parallels-en_US-5.0.9310.546799") was not a process, but was actually running as a service.
I was able to find/identify and then close them using the following terminal/command line utility:
sudo launchctl list | grep parallels
This command found two matching services and after stopping both of them via the following commands:
sudo launchctl stop com.parallels.vm.prl_naptd
sudo launchctl stop com.parallels.desktop.launchdaemon
I was finally able to install (upgrade from version 4 actually) Parallels Desktop for Mac without any further incident.
I find it rather odd that the installer cannot (or at least "could not" in my particular case.) simply offer to stop all of the running Parallels Desktop processes AND services it actually found all by itself and/or at least offer to do so and if this actually requires an "administrator" password (sudo), to simply ask for it and etc. since the level of troubleshooting that was required to fix it manually is way above and beyond what the vast majority of average (Mac or PC) computer users are knowledgeable/capable of and much less inclined to go through.
MacBook (Fall 2008)
Mac OS X 10.6.2
Core 2 Duo 2GHz
4GB RAM
160GB HD