I have downloaded and installed a file conversion program called, ByteScout SWF to Video Scout, a program that converts .swf to .wmv files. All goes well except the sound is not recorded. The ByteScout seems to be configured correctly. I checked the troubleshooting information and it says that the system sound configuration is probably wrong. Any directions about how the Mac side and the Windows side should be configured? I would contact the vendor but in my experience these companies do not know anything about virtual operating systems.