Sound not working

Discussion in 'General Questions' started by ThanhN3, Feb 15, 2019.

  1. ThanhN3

    ThanhN3 Bit Poster

    Messages:
    2
    Ever since I updated to the new Mac and windows 10 My sound volume speakers has been very low. Please I need a solution asap
     
  2. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    733
    Hi ThanhN3. Please provide the macOS and the Parallels Desktop version. Also, make sure that the sound is working fine on the Mac side.
     
  3. ErikB6

    ErikB6 Bit Poster

    Messages:
    1
    If it's not Mac side u need to back on control recovery point and come back state of the system
     
  4. KebhaK@Parallels

    KebhaK@Parallels Staff Member

    Messages:
    123
    Please do not restore virtual machine to a previous state because we are not sure which change has affected the sound performance. Do you have a difference in sound while listening from Mac and Windows?
     
  5. mishar

    mishar Bit Poster

    Messages:
    18
    Hello
    Following a recent Windows 10 update, speaker sound volume was low (setting needs to be 100 now for a barely adequate sound level, whereas used to be 35). I use a Sony Vaio computer with Microsoft Edge as a browser.
    I have tried various combinations of 'Enhancements' that makes no difference

    Previous Windows 10 update also lead to problems due to incompatibility with programmes already on computer which required time and effort to fix.



    Any thoughts?
     
  6. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,138
    Hey, did you try the Parallels tools reinstallation?
     
  7. BrittneyM

    BrittneyM Bit Poster

    Messages:
    1
    I tried those method but didn't work for me...
    Any Proper solution for this ???
     
    Last edited: Mar 30, 2019
  8. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,138
    Hi, could you please provide us with detailed issue description and with your Parallels Desktop and Windows version.
     

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