Sound sometimes distorted when starting Parallels

Discussion in 'General Questions' started by JonatanS, Feb 25, 2019.

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  1. JonatanS

    JonatanS Bit poster

    Messages:
    7
    Hi!
    Sometimes when I start Parallels for the first time of the day. All sound that is played from the virtual machine is distorted. Hard to explain how it sounds, but there's a lot of buzzing and all the the frequencies seems to be a lot lower.

    If I play sounds from my Macbook everything sounds as it should. Sometimes I'm able to fix the issue by just playing around with different settings for a bit. E.g. changing the audio output, using the sound on my Macbook, restarting Parallels. Or the sound will just randomly start working later during the day. But sometimes (like today), I'm not able to fix it.

    Would be happy to get some support on this issue!

    Thanks,
    Jonatan
     
  2. Hi, which version of Parallels Desktop you're using? Also please try to reinstall Parallels Tools and check.
    You can also check this KB for more info about sound issue troubleshooting.
     
  3. JonatanS

    JonatanS Bit poster

    Messages:
    7
    Hi! Thank you for your quick reply. I will try your suggested fixes!
     
    Maria@Parallels likes this.
  4. @JonatanS plz provide us with the results.
     

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