Star Trek Online: "Your desktop resolution is not set to 32-bit color"

Discussion in 'Parallels Desktop for Apple Silicon (M1) Mac' started by WilliamD13, May 2, 2021.

  1. WilliamD13

    WilliamD13 Bit Poster

    Messages:
    1
    I'm getting the following error when launching Star Trek Online:
    "Your desktop resolution is not set to 32-bit color. This application requires 32-bit color depth. Please change this in the Display Control Panel."​
    The control panel reports:
    Display 1: Connected to Parallels Display Adaptor (WDDM)
    Desktop mode: 1920x1080, 60 Hz
    Active signal mode: 1920x1080, 60 Hz
    Bit depth: 8-bit
    Color format: RGB
    Color space: Standard dynamic range (SDR)​
    And yet, under "List all modes," the selected mode is "1920x1080, True Color (32-bit), 60 Hz"

    Any ideas what may be going on here? Thanks!
     

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