start problem

when I start parallel desktop it asks me for the administrator password, after it initializes parallel.
The password can not be removed?

 

H

Hello SamueleE, To help us understand the issue better, please take a screenshot of it (refer to http://bit.ly/2pSJ1AZ for assistance) and reply with the same.

 

Hi

There is no 'Start Topic' button I can see anywhere. How do I start a new topic? All I can do is leave replies on other topics. Please help.

 

Hello ParallelsU130. Please visit this page, go through the list of topics you see on that page, click on the link of the topic that best suits your query and click on 'Post New Thread' on the top right corner in the next page (if none of the topics on this page matches your query).

 

Thanks Hemnath - that button has mysteriously appeared since last night! I will now use it.

 

Great! Please reach out again for any further queries.

 

https://www.dropbox.com/s/eca4sohczkvygk8/Senza titolo.m4v?dl=0
this is the video for the start problem

 

Hi @SamueleE , the file has been deleted, can you please try to add it once again?

 

sorry
https://www.dropbox.com/s/e0ldka2yj6etgd2/Senza titolo.mov?dl=0
this is the link
thanks in advance

 

Thanks for the video. Are you prompted for your Mac admin password only when starting Parallels Desktop up? Or even when launching other Mac applications?

 

Only with parallel

 

Hi @SamueleE , please reproduce the issue and help us with the technical report id ( https://kb.parallels.com/9058 ) . We will check and help you out.

 

technical report id 279076788

and the link

https://www.dropbox.com/s/ztdffpm0qsxeoz9/Senza titolo.mov?dl=0