Subscription renewal fee has been paid, but still prompts for subscription expiration。

Discussion in 'Licensing and Activation' started by zhangyang2, Sep 18, 2023.

  1. zhangyang2

    zhangyang2 Bit poster

    The subscription renewal fee has been paid, but there is still a prompt indicating that the subscription has expired. Attached is the screenshot of Alipay payment

    Attached Files:

  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Since you are using Alipay as a payment method, you may notice that your order takes a bit longer to process. In fact, it's not uncommon for orders paid with Alipay to take 2-4 days to process.
    Thank you

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