Subscription renewal fee has been paid, but still prompts for subscription expiration。

Discussion in 'Licensing and Activation' started by zhangyang2, Sep 18, 2023.

  1. zhangyang2

    zhangyang2 Bit poster

    Messages:
    1
    The subscription renewal fee has been paid, but there is still a prompt indicating that the subscription has expired. Attached is the screenshot of Alipay payment
     

    Attached Files:

  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    545
    Hello,
    Since you are using Alipay as a payment method, you may notice that your order takes a bit longer to process. In fact, it's not uncommon for orders paid with Alipay to take 2-4 days to process.
    Thank you
     

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