Subscription won't work

Discussion in 'Installation and Configuration' started by Walt2, Jun 9, 2021.

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  1. Walt2

    Walt2 Bit Poster

    Messages:
    7
    I just bought a lifetime subscription and it says - You have entered an upgrade key. Please confirm it with a key from the previous version. My email is Walter_countmein@yahoo.com
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Hello,
    could you provide us with your purchase order number please?
     
  3. Walt2

    Walt2 Bit Poster

    Messages:
    7
    Yes, The purchase order number: A0033981622
    Thanks
     
  4. Walt2

    Walt2 Bit Poster

    Messages:
    7
    Yes, maria@parallels. The purchase order number: A0033981622
    Thanks
     
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Thanks a lot, could you share your email address you used for the purchase please?
     

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