Does anybody have a support phone number or email address that works for Parallels? I am caught in a loop where I no longer have access to the original email address that I signed up with Parallels. I cannot access support through email or on the phone since I cannot create a ticket. When I try to login into my account - it states that I need to check my email to login which I no longer have access too. I need to manage the license key for a new machine and there is no way for me to do it now. Extremely frustrating - nobody really thought through this process from a customer service stand point. I am ready to call my credit card and dispute the transactions.
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Support Phone Number or Email Address
- Thread starter MurrayL
- Start date
DebasmitaM
Forum Maven
Hello, please let us know if you are willing to change your email address.Does anybody have a support phone number or email address that works for Parallels? I am caught in a loop where I no longer have access to the original email address that I signed up with Parallels. I cannot access support through email or on the phone since I cannot create a ticket. When I try to login into my account - it states that I need to check my email to login which I no longer have access too. I need to manage the license key for a new machine and there is no way for me to do it now. Extremely frustrating - nobody really thought through this process from a customer service stand point. I am ready to call my credit card and dispute the transactions.
Absolutely ... that is all I want to do.Hello, please let us know if you are willing to change your email address.
DebasmitaM
Forum Maven
Hello, we have sent you a private message. Please help us with your old and new email addresses over there.Absolutely ... that is all I want to do.
DebasmitaM
Forum Maven
Hello, we have replied. Kindly check.I have provided both email addresses but waiting for a response ...