Support

[MichaelHem]

I just purchased e-mail support and after filling in the support website and describing my problem I got the message I don't have support for this product. This is strange because I just paid $9.95. I posted this here because it seems impossible to send an e-mail (even after paying).

I hope to be helped.

 

[juliaplow]

Hello MichaelHem,

Please review the following article that explains how to obtain your support code for contacting technical support by e-mail:

http://kb.parallels.com/113035

Hope it will help! If not, please contact Parallels customer support team:

www.parallels.com/support/request > Customer Service and Licensing
You can also use Skype or Click to Call options at http://www.parallels.com/support/home/