The application dont appear, only see a partial desktop

Discussion in 'Parallels Remote Application Server' started by [VCR], Apr 14, 2007.

  1. [VCR]

    [VCR] Guest

    Hi all

    We install 2x application server in a several 2003 server. But in last, when we publish an application, the client only show the 2x app window with the remote desktop, the application dont start.

    We enabled the logs and show that

    Sat Apr 14 19:45:59 2007 - Gateway is in normal mode
    Sat Apr 14 19:45:59 2007 - Starting 2X Publishing Agent Service...
    Sat Apr 14 19:45:59 2007 - Sending a Connection Request to Agent localhost.
    Sat Apr 14 19:45:59 2007 - Agent 127.0.0.1 verified successfully
    Sat Apr 14 19:45:59 2007 - 0 administrador 192.168.0.5 RDP Active Desktop localhost

    Sat Apr 14 19:45:59 2007 - Performance Information: Server localhost, CPU 0%, Memory 4%, Active Sessions 1, Disconnected Sessions 0
    Sat Apr 14 19:46:35 2007 - User administrador@GRUPORTR, Client DA749D584B4A496, Address 192.168.1.15 wants to open "#7" Application, Server localhost:3389 is available
    Sat Apr 14 19:46:35 2007 - User administrador@GRUPORTR, Client DA749D584B4A496, Address 192.168.1.15 tunneled to localhost:3389 and started Application "#7"
    Sat Apr 14 19:46:38 2007 - 1 administrador 192.168.1.15 RDP Active Desktop localhost

    Sat Apr 14 19:46:38 2007 - Performance Information: Server localhost, CPU 4%, Memory 4%, Active Sessions 1, Disconnected Sessions 0
    Sat Apr 14 19:46:41 2007 - Performance Information: Server localhost, CPU 14%, Memory 4%, Active Sessions 2, Disconnected Sessions 0
    Sat Apr 14 19:46:44 2007 - Performance Information: Server localhost, CPU 16%, Memory 4%, Active Sessions 2, Disconnected Sessions 0
    Sat Apr 14 19:46:50 2007 - Performance Information: Server localhost, CPU 16%, Memory 5%, Active Sessions 2, Disconnected Sessions 0
    Sat Apr 14 19:46:53 2007 - 1 administrador 192.168.1.15 RDP Disconnected Desktop localhost

    Sat Apr 14 19:46:53 2007 - Performance Information: Server localhost, CPU 12%, Memory 5%, Active Sessions 1, Disconnected Sessions 1
    Sat Apr 14 19:46:56 2007 - Performance Information: Server localhost, CPU 2%, Memory 5%, Active Sessions 1, Disconnected Sessions 1
    Sat Apr 14 19:46:59 2007 - Performance Information: Server localhost, CPU 1%, Memory 5%, Active Sessions 1, Disconnected Sessions 1
    Sat Apr 14 19:47:08 2007 - 1 administrador 192.168.1.15 RDP Reset Desktop localhost

    Can you help me? I dont know whats happening.

    Thank.
     
  2. nixu

    nixu Guest

    What application are you publishing?

    If you use msrdp , expand and place the same details from the applicationserver published app , into the programs tab and connect, does it display the application only or also fail?

    Nixu
     
  3. [VCR]

    [VCR] Guest

    Anyone application fail

    Hello and thank for your reply

    We try with several applications, MS Word, Notepad, and more. Always with the same result.

    The 2x application client detect the application (the icons appear). When we launch it all its ok, we see the logon process but dont appear the application, only the desktop on the 2x client window that we cant maximize.

    We are using the last 2X applicationserver versions of server and client for MS Windows.

    Thank.
     
  4. [VCR]

    [VCR] Guest

    Ups! the problem is in the configuration of RDP services

    We have check (and dont know why) the option Dont let launch applications and always show the desktop in the Environment tab.

    All its working ok now.

    Thank you, Nixu, for your interest in that post.
     
  5. Enso

    Enso Guest

    Re: Ups! the problem is in the configuration of RDP services


    Hey, I have exactly the same problem. Where is the "Environment tab" which you are talking about. I am unable to find the option you mentioned.
     
  6. dashwar

    dashwar Guest

    Re: Ups! the problem is in the configuration of RDP services

    Go to Administrative tool > Terminal service configuration > double klik RDP-TCP
     
  7. dashwar

    dashwar Guest

    Hi
    I have same question, my environment tab already "Run initial program specified ...."
    However the problem persist
     
  8. nixu

    nixu Guest

  9. dashwar

    dashwar Guest

    Hi Nixu,
    Is this version will solve my problem?

    dashwar
     
  10. nixu

    nixu Guest

    Hi,

    'Run initial program specified' should be off... and
    "Dont let launch applications and always show the desktop" should be off too.

    Nixu
     
  11. dashwar

    dashwar Guest

    Which one i should choose regarding this topic?
    here is i capture the option

    [​IMG]
     
  12. dashwar

    dashwar Guest

    Hi
    I have done update to the newest version but problem still persist

    Any other solution?
     

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