The license signature cannot be verified

Discussion in 'Licensing and Activation' started by MarinaK3, Apr 17, 2024.

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  1. MarinaK3

    MarinaK3 Bit poster

    Messages:
    5
    I`ve loaded a parallels desktop 17 and. When I input my license key and click button "Activate", this error is displaying.
    upload_2024-4-17_12-53-32.png

    I`ve checked this page: https://kb.parallels.com/ru/114681, I don`t have any described issues.
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    511
    Hello,

    Thank you for your feedback.

    We can see that the license is already activated on a machine with macOS 13.4(22F66) and the last contact with our servers was on 2024-04-17 12:15.

    So, can you please confirm if the issue is now resolved?

    Thanks
     
  3. MarinaK3

    MarinaK3 Bit poster

    Messages:
    5
    Hello, the issue is not resolved. When I try to click "activate", the error is already displayed.
    I`ve installed parallel 17 and I try to activate my Permanent License.
     
  4. MarinaK3

    MarinaK3 Bit poster

    Messages:
    5
    Do parallel 17 run on macBook with m2?
     

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