The license signature cannot be verified

[MarinaK3]

I`ve loaded a parallels desktop 17 and. When I input my license key and click button "Activate", this error is displaying.

I`ve checked this page: https://kb.parallels.com/ru/114681, I don`t have any described issues.
I`ve installed parallel 17 and I try to activate my Permanent License.
Do parallel 17 run on macBook with m2?

 

[Nischay Gaya]

Hello @MarinaK3 ,

Thank you for reaching out.

We will advise to follow this article to try resolving your issue: https://kb.parallels.com/129255

If issue still persist, collect an additional technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this post

Thanks.

 

[MarinaK3]

Thank you for your help. The issue is resolved.