The old activation key has not been accepted by the license server

Discussion in 'Licensing and Activation' started by huibins, Oct 16, 2024.

  1. huibins

    huibins

    Messages:
    1
    I installed PD18 on a new computer, and when I enter the old key, it always says that the old activation key has not been accepted by the license server. Please help with this, thank you very much
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    605
    Hello,
    We have sent you a private message to request for additional information to proceed further with your request.
    Thank you.

     
  3. Sathiya

    Sathiya

    Messages:
    1
    Hi, I have 'Parallels Desktop' programme purchased and running on Mac. Recently apple support had to reset my MacBook and I have to re-enter the parallels licensing key. When I enter the key a message prompted.
    The prompted message: This key cannot be used to activate Parallels Desktop. If this a key for Parallels Desktop Business Edition, please follow these instructions or contact your system administrator.
    Please could you help ?
     

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