The operation failed.The license server rejects it.

Discussion in 'Licensing and Activation' started by MixailK1, Oct 17, 2022.

  1. MixailK1

    MixailK1 Bit poster

    Messages:
    1
    I had previously purchased a Parallels Desktop 17 license for Mac Standard Edition, which I used on an old Macbook Air 2020 computer. However, when activating the license, I get the following error Parallels Desktop 17 for Mac Standard Edition on a new MacBook Pro 2022 device. However, when activating the license, I get this error. "The operation failed. The license server rejects it."

    I tried to reauthorize in the program, but it doesn't help.
    I also tried reinstalling the program, but it also did not bring results.
     

    Attached Files:

  2. Bhargava

    Bhargava Bit poster

    Messages:
    343
    Hello, we have sent you a private message. Please help us with your Parallels Desktop license key over there so that we can check this further. Thanks.
     
  3. EvrenE

    EvrenE Bit poster

    Messages:
    2
    I have the same problem. After a RAM failure/replacement I tried to use my parallels desktop 12 for Mac on my old Mac but it asks for activation. When I try to activate it says "Unable to perform the operation. The license server rejects it." I have a permanent license and used it till now without any issue.
     
  4. EvrenE

    EvrenE Bit poster

    Messages:
    2
    It is OK. Just click on back and sign in to my account again and it worked.
     
  5. Wolle

    Wolle Bit poster

    Messages:
    3
    hab mir gestern im Geschäft Parallels Desktop 18 gekauft, wollte es aktivieren wie es in der Schachtel beschrieben war. Angeblich wurde
    der 16 stellige Aktivierungscode schon benutzt. Schachtel war aber verschlossen und verschweisst! kann mir jemand helfen? War auch schon im Geschäft, keine Chance zur Rückgabe.
     
  6. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    265
    Hallo,
    Bitte überprüfen Sie Ihre persönliche Nachricht.
    Grüße,
     
  7. Wolle

    Wolle Bit poster

    Messages:
    3
    guten Morgen!
    Hab meine persönlichen Nachrichten überprüft. Habe auch eine Email geschickt mit Kaufbeleg. Aber nicht angekommen.Unzustellbar!
    Was soll ich tun? Grüsse
     
  8. Wolle

    Wolle Bit poster

    Messages:
    3
    Hallo! Hier meine Dokus! Grüße
     

    Attached Files:

  9. Maxim Rasulov

    Maxim Rasulov Staff Member

    Messages:
    80
    Hallo.
    Vielen Dank für die bereitgestellten Informationen.
    Wir haben ein Ticket für Sie erstellt, um dieses Problem zu untersuchen, für wo****@***.de E-Mail.
     
  10. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    466
    Hello,
    Thank you for the provided feedback.
    Unfortunately, we could not verify any valid subscription on your account.
    We have sent you a private message, please check it and provide us with the requested information.
    Best regards!
     
  11. HikmatullahS

    HikmatullahS Bit poster

    Messages:
    1
    Hello friends, I recently purchased Parallels Desktop for Mac Standard (1 Year) approximately 72 hours ago. Since the subscription, I have been attempting to activate my license in the desktop version, but I am encountering the following error message, and it is not working:

    "Unable to perform the operation.
    The license server rejects it."


    I require your support in resolving this issue to activate my license on my MacBook Pro.
     
  12. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    466
    Hello,
    Thank you for the provided feedback.
    Please check your personal message inbox, and reply to us at your convenience.
    Best regards!
     
  13. AndrewI4

    AndrewI4

    Messages:
    1
    Dear Avinash,

    I have problem with License Activation on new MacBook (intel).
    I restored my data, Parallels 16, I have a permanent key but I see message "The license server rejects it."

    upload_2023-12-12_23-14-45.png

    Version of Parallels:

    upload_2023-12-12_23-15-40.png

    Thank You for support
     

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