The previous activation key has not been accepted by the license server

[ChrisD41]

After updating the email address of my Parallels account, my Parallels Desktop 19 for Mac subscription is no longer activating.

 

[ChrisD41]

Hi @Ashley Chumun, any chance you could assist? Think this is the same issue as last time.

 

[Ahmed12]

Hey, Apk Hives here, I changed my email for my Parallels account, and now my Parallels Desktop 19 for Mac isn't working like it should.

 

[ChrisD41]

Hi @Ashley Chumun @NikolaiS@Parallels @IvanD@Parallels @Danil@Parallels please could you provide some assistance here?

 

[Avinash Bundhoo]

Hello @ChrisD41,
Thank you for the provided feedback. Apologies for late response.
We have sent you a private message with the steps to follow, please check it and let us know if it helped.
Best regards!