The same printer is not seen under Win 11, compared to Win 10

Discussion in 'Windows Virtual Machine' started by DennisT4, Mar 8, 2022.

  1. DennisT4

    DennisT4 Junior Member

    Messages:
    17
    hi Everyone,
    I would be grateful if someone could give me some ideas how to fix this.
    I previously ran Win 10 in the vm on my MacBook Pro (running OSX Monterey), and it can see my Samsung C460 printer which has a scanner function with a sheet feeder.
    When I use Adobe 10, it finds the printer/scanner as well as TWAIN:
    upload_2022-3-8_22-33-9.png

    but when I open the same Adobe on Win 11, there are no scanners found:

    upload_2022-3-8_22-33-54.png

    The same printer can be identified within the Settings on Win 10

    upload_2022-3-8_22-34-36.png and Win 11 upload_2022-3-8_22-34-55.png

    So what am I missing? Why can't Win 11 be linked to the scanner?

    More fundamentally, my printer is linked wirelessly on a home network. I tried to renew the printer driver on Win 11, but realistically the default driver within the operating system is already more up to date? You can see the printers which have been identified (because OSX already has them), but the printer often fails and prints a single line of random codes and icons.

    Thank you in advance.
     
  2. DennisT4

    DennisT4 Junior Member

    Messages:
    17
    Anyone with any ideas please?
     

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