The trust relationship between this workstation and the primary domain failed

Discussion in 'General Questions' started by JasonR1, Aug 8, 2017.

  1. JasonR1

    JasonR1 Bit poster

    Messages:
    1
    Dear Parallels Community,
    I am getting this error message "The trust relationship between this workstation and the primary domain failed" periodically in the following circumstances:
    1. During logon to Windows 7 VM (MacBook Pro 15 inch 2017 model running latest version of Parallels and a Windows 7 virtual machine).
    2. The exact same Windows 7 virtual machine works flawlessly on an older Macbook Pro ie has never given the "trust relationship" error message. The Windows 7 virtual machine was copied across to the new MacBook Pro laptop and a fresh (additionally licensed) Parallels install rather than restored from a prior backup.
    3. The Windows 7 login process only intermittently reports the "trust relationship" failure.
    4. Changing the nature of the Parallels ethernet connection from Bridged to Shared, or back again, sometimes helps achieve a normal logon to Windows without the "trust relationship" error message blocking logon.
    5. One difference between the older MacBook Pro that works flawlessly, and the newer MacBook Pro that has the problem, is that the older MacBook Pro used a Thunderbolt Ethernet adaptor, whereas the newer MacBook Pro uses a USB-C port connection to a USB-based Ethernet port.
    Any advice on what might be causing this and in particular, how to fix it reliably, would be much appreciated please.
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi @JasonR1, please check out this article and keep us posted the results.
     

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