this key cannot be used to activate Parallels Desktop

Hi Leif,

To enable us resolve this issue, kindly provide us with either:

1. The email address linked to your Parallels Account.
2. The Cleverbridge reference number for your license key purchase.

 

Hi Leif,

Unfortunately, we cannot find any transactions linked to this email address.
We also could not find the license key in question.

Kindly reply with the Cleverbridge transaction ID.

 

Hi Leif,

Thank you for the provided data.

Kindly note that the key linked to this transaction is for Parallels Desktop 10 and cannot be used for Parallels Desktop 19 or any other version apart from version 10.

If you had a working license key used for Parallels Desktop 18, please provide us with the Cleverbridge reference number linked to its purchase