This license has reached it's activation Limit - Please Help..

Discussion in 'Installation and Configuration' started by RobinS8, Jan 31, 2020.

  1. RobinS8

    RobinS8 Bit Poster

    Messages:
    1
    I have upgraded to a new MacBook Pro. I have logged out of the old MacBook Pro but when trying to activate on the new MacBook Pro I get the "This license has reached it's activation limit and can no longer be used to activate new product copies." popup.

    I am only trying to use it on my new MacBook Pro.

    Please reset my license key so that I can activate on my new MacBook Pro.

    Thanks,
     
  2. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,457
    We have reset your Parallels Desktop 14 key. Try to activate now and check.
     
  3. Angelliki

    Angelliki

    Messages:
    3
    I just purchased the parallels program, but it won't let me use it, it says that I need a previous license number in additional to my key. There doesn't appear to be any support line or human to chat with.
     
  4. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,457
    We can see that you have no previous keys and got a refund for the upgrade purchase.
     
  5. JorgM4

    JorgM4

    Messages:
    4
    Hi Ajith, here also a problem with activate the key on my new iMac. Could you please help me?? Best regards, Jorg
     
  6. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,457
    We have reset your Parallels Desktop 15 key. Try to activate again and update us the result.
     
  7. JasonS16

    JasonS16 Bit Poster

    Messages:
    1
    This same thing is happening to be to try and move my Parallels Desktop 12 to a new Mac. I've signed out on old mack but getting the activation limit message. Can you please clear my account.
     
  8. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,457
    We have reset your Parallels Desktop 12 key. Try to activate again and check.
     

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