This license key is already registered in a different account

S

ShainQin

Hi
I get this when I try to add a new key to a new account I just created. Looks like an account was already created for the key. Please advise on how to switch the license to my account so I can manage it as needed.

Thanks!
 
Hello,
I am trying to register my key but I have created two accounts. I cannot solve this from my end in order to activate Windows 11 Pro as I saw in the Suppport page. Please advise and inform me about the steps I have to follow.
Thank you in advance
 
ShainQin said:
Hi
I get this when I try to add a new key to a new account I just created. Looks like an account was already created for the key. Please advise on how to switch the license to my account so I can manage it as needed.

Thanks!
Click to expand...
Hello @ShainQin
We have created a support ticket to assist you.
Kindly check your email.
Regards,
 
LambrosD said:
Hello,
I am trying to register my key but I have created two accounts. I cannot solve this from my end in order to activate Windows 11 Pro as I saw in the Suppport page. Please advise and inform me about the steps I have to follow.
Thank you in advance
Click to expand...

Hello @LambrosD
We have created a support ticket to assist you.
Kindly check your email.
Regards,
 
Hi.
I'm trying to activate my previous version of Parallels Desktop 19 for Mac using my upgrade activation key but when I add in my old key, it says
"Unable to perform the operation.
This license key is associated with another Parallels account. Please sign in using this account and try again."
I also don't see the version 19 upgrade in my licenses but have it from my paid invoice from 2023.
Thanks in advance!
 
Hi,
I am having the same issue. I was using the free trial but have purchased the year Mac Pro Edition but when I try to register the key on my account it says that I has already been registered by another account and I cannot activate windows.
Thank you in dvance
 
Julio7 said:
Hi,
I am having the same issue. I was using the free trial but have purchased the year Mac Pro Edition but when I try to register the key on my account it says that I has already been registered by another account and I cannot activate windows.
Thank you in dvance
Click to expand...
Hello,
Thank you for reaching out
We have sent you a private message, please check it and provide us with the requested information.
Best regards!
 
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