Toolbox account issue

M

Mrkstr

Bit poster
I accidentally signed into tool box with another email account provided by my Mac. Now I can't sign out and don't have the option to sign out of Parallels tool box. I need to sign out to sign in with the same email my license is for so I can activate it.
 
Mrkstr said:
I accidentally signed into tool box with another email account provided by my Mac. Now I can't sign out and don't have the option to sign out of Parallels tool box. I need to sign out to sign in with the same email my license is for so I can activate it.
Click to expand...

Hello Mrkstr,

Kindly perform the following steps to attempt a resolution of this issue:
  1. Click the Parallels toolbox icon > Click the Gear icon > Account & License.
  2. Click on the email at the top of the Account & License Window.
  3. Select Sign Out.
 
I have the same problem. I tried to install Parallels Toolbox again but it didn't help.
It's still logged in with wrong email, and there is no SignOut option, and the email written on the top is not clickable in Account&License.
 
I have found the solution for the above problem, search in keychain app for the email you wish to remove. That's all!!!
 
You must log in or register to reply here.
Back
Top