I recently purchased a used MacBook Pro. With it, the owner gave me his Parallels 5 CD, documentation, and activation key. He had upgraded to PD6 and gave me the upgrade key as well. Is there a way for me to have the keys switched over to my name so that I can use the programs? If so, is there a way to do that without having to pay $15-20 just to speak with someone in support?
Transfer Activation Key
- Thread starter Tmax67
- Start date
EkaterinaZ
Parallels Team
Hello,
If the keys are registered under another user's account, we will need the user's permission to re-register the keys to you.
Please ask the original owner of the keys to contact us with the request to re-register the keys to your account. It is importnant that the person contact us from the same e-mail address that the keys are registered under.
The request should be submitted here:
https://www.parallels.com/support/request/
Choose Customer Service and Licensing.
All requests for Customer Service are free of charge.
If the keys are registered under another user's account, we will need the user's permission to re-register the keys to you.
Please ask the original owner of the keys to contact us with the request to re-register the keys to your account. It is importnant that the person contact us from the same e-mail address that the keys are registered under.
The request should be submitted here:
https://www.parallels.com/support/request/
Choose Customer Service and Licensing.
All requests for Customer Service are free of charge.