Transporter - Trouble importing VM Ware Image

Discussion in 'Parallels Transporter' started by Brian Anderson, Aug 3, 2010.

  1. Brian Anderson

    Brian Anderson Bit poster

    Messages:
    1
    Each time I try and import a VM Ware image (Win7) with the tool after selecting the image and pressing "Continue" the tool says "Checking the disk" and then exits without any error message. Anything that can be done to help?

    I am using Parallels 5 for OS X 9370

    I ran the problem report tool and got this from the log:

    14:03:46.301 I /P2VClient:2879:903/ TR00021.05: 5.0.9370.589435
    14:03:46.395 F /cmn_utils:2879:903/ ParallelsDirs::Init( ) was called. Current app mode = 1 ( DESKTOP_MAC ) build version: 5.0.9370.589435 Fri, 16 Jul 2010 00:00:06
    14:03:47.083 W /gui:2648:207/ Error handling VM desktop size change. Failed to call PrlVm_ToolsNotifyCoherenceState. RC = 80000007 [PRL_ERR_UNINITIALIZED]
    14:04:11.947 I /ComputerData:2879:903/ TR00005.03:?0
    14:04:12.019 I /ComputerData:2879:c617/ Validate VirtualComputer type : path='/Users/lynnsavage/Desktop/Windows 7 Clean copy.vmwarevm'
    14:04:12.019 I /ComputerData:2879:c617/ Reading virtual machine configuration ...
    14:04:13.301 I /ComputerData:2879:c617/ Virtual machine name=Windows 7 Clean
    14:04:13.301 I /ComputerData:2879:c617/ Count of attached virtual disks=1
    14:04:13.302 I /ComputerData:2879:c617/ Set disk parameters disk=0x0 iface=0x1 (scsi)
    14:04:13.302 F /vdisk:2879:c617/ OpenDisk() returned error 0x80021033
    14:04:14.539 W /gui:2648:207/ Error handling VM desktop size change. Failed to call PrlVm_ToolsNotifyCoherenceState. RC = 80000007 [PRL_ERR_UNINITIALIZED]
    14:04:18.491 F /gui:2648:207/ (!)Error: failed to update VM applications: failed to get VM instance
    14:04:18.492 F /gui:2648:207/ (!)Error: failed to update VM applications: failed to get VM instance
    14:04:18.493 F /gui:2648:207/ (!)Error: failed to update VM applications: failed to get VM instance
    14:04:20.740 F /gui:2648:207/ Starting task CreateProblemReport <0x25b85460> execution
    14:04:20.740 F /gui:2648:207/ New subtask is 0 [postProblemReport]
     
  2. Stuw

    Stuw Parallels Developers

    Messages:
    296
    Hi, Brian

    Please, give me the problem report number.

    Thanks
     

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