Each time I try and import a VM Ware image (Win7) with the tool after selecting the image and pressing "Continue" the tool says "Checking the disk" and then exits without any error message. Anything that can be done to help? I am using Parallels 5 for OS X 9370 I ran the problem report tool and got this from the log: 14:03:46.301 I /P2VClient:2879:903/ TR00021.05: 5.0.9370.589435 14:03:46.395 F /cmn_utils:2879:903/ ParallelsDirs::Init( ) was called. Current app mode = 1 ( DESKTOP_MAC ) build version: 5.0.9370.589435 Fri, 16 Jul 2010 00:00:06 14:03:47.083 W /gui:2648:207/ Error handling VM desktop size change. Failed to call PrlVm_ToolsNotifyCoherenceState. RC = 80000007 [PRL_ERR_UNINITIALIZED] 14:04:11.947 I /ComputerData:2879:903/ TR00005.03:?0 14:04:12.019 I /ComputerData:2879:c617/ Validate VirtualComputer type : path='/Users/lynnsavage/Desktop/Windows 7 Clean copy.vmwarevm' 14:04:12.019 I /ComputerData:2879:c617/ Reading virtual machine configuration ... 14:04:13.301 I /ComputerData:2879:c617/ Virtual machine name=Windows 7 Clean 14:04:13.301 I /ComputerData:2879:c617/ Count of attached virtual disks=1 14:04:13.302 I /ComputerData:2879:c617/ Set disk parameters disk=0x0 iface=0x1 (scsi) 14:04:13.302 F /vdisk:2879:c617/ OpenDisk() returned error 0x80021033 14:04:14.539 W /gui:2648:207/ Error handling VM desktop size change. Failed to call PrlVm_ToolsNotifyCoherenceState. RC = 80000007 [PRL_ERR_UNINITIALIZED] 14:04:18.491 F /gui:2648:207/ (!)Error: failed to update VM applications: failed to get VM instance 14:04:18.492 F /gui:2648:207/ (!)Error: failed to update VM applications: failed to get VM instance 14:04:18.493 F /gui:2648:207/ (!)Error: failed to update VM applications: failed to get VM instance 14:04:20.740 F /gui:2648:207/ Starting task CreateProblemReport <0x25b85460> execution 14:04:20.740 F /gui:2648:207/ New subtask is 0 [postProblemReport]