Trial - I need support please

Discussion in 'Parallels Desktop for Apple Silicon (M1) Mac' started by JerrardP, Jan 13, 2022.

  1. JerrardP

    JerrardP Bit Poster

    Messages:
    2
    So what happened is that I recently brought a new MacBook Pro M1, and when I clicked on Try free for 14 days, it said "We cannot offer you a new trial because a trial period has already been requested from this Mac. The previous trial has expired.". I was using the original owner's account that time, and when I created my own account and tried it again, the same problem happened!!!
     
  2. MikhailU@Parallels

    MikhailU@Parallels Parallels Team

    Messages:
    38
    Hello Jerrard,
    I've registered a 15-day Parallels Desktop Pro license under your account to let you test Parallels Desktop 17. Please use it to activate Parallels Desktop. You can find it at https://my.parallels.com/ .
     
  3. JerrardP

    JerrardP Bit Poster

    Messages:
    2
    Thank you so much!!!
     

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