...but no regular email, online form, or phone number listed; I don't use Facebook or Twitter. Needless to say am very frustrated right now.
I upgraded online from Parallels 9 to Parallels 12, got the installer, but then it asked for my Activation Key. I never received a separate one for 12 so I input my key for 9 and...didn't work.
I looked at my account online, but it doesn't show my purchase/key for 12. I have an invoice/receipt to prove the purchase, but it didn't include this mystery key.
So hoping someone from Parallels Support monitors this forum and can get back to me...
I upgraded online from Parallels 9 to Parallels 12, got the installer, but then it asked for my Activation Key. I never received a separate one for 12 so I input my key for 9 and...didn't work.
I looked at my account online, but it doesn't show my purchase/key for 12. I have an invoice/receipt to prove the purchase, but it didn't include this mystery key.
So hoping someone from Parallels Support monitors this forum and can get back to me...