Trying to install V10 on an older machine, and get license error!

Discussion in 'Installation and Configuration of Parallels Desktop' started by Jigs Gaton, Jul 14, 2017.

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  1. Jigs Gaton

    Jigs Gaton Product Expert

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    139
    So I've brought back to life a 2006 MBP running El Captain perfectly, and I have a license for PD V10 from way back when, but when I go to install the PD V10 download and enter the serial # from the website here, it says:

    You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

    Well, it's not being used anywhere anymore, so who do I have to contact to resolve this one? Thx!!!
     
    Jigs Gaton, Jul 14, 2017
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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    3,113
    Hi @Jigs Gaton, we have made few changes in the key settings. Please reactivate with the same license key and If the issue persists, please open Terminal end execute this command: prlsrvctl activate-license-online and let us know how it works. Thanks!
     
    PaulChristopher@Parallels, Jul 15, 2017
    #2
  3. Jigs Gaton

    Jigs Gaton Product Expert

    Messages:
    139
    thx Paul, the terminal activation worked!
     
    Jigs Gaton, Jul 15, 2017
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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    3,113
    You're welcome! Feel free to reach out anytime. We are here to help! Thanks
     
    PaulChristopher@Parallels, Jul 16, 2017
    #4

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