TSClient.exe Error: The client and the application just close.

Here is from the Win 10 event log:

Faulting application name: TSClient.exe, version: 18.1.22712.0, time stamp: 0x60f16600
Faulting module name: mstscax.dll, version: 10.0.19041.1348, time stamp: 0x34394879
Exception code: 0xc0000420
Fault offset: 0x00000000001c6dc6
Faulting process id: 0x3ac4
Faulting application start time: 0x01d7d66f6e3e8ff0
Faulting application path: C:\Program Files\Parallels\Client\TSClient.exe
Faulting module path: C:\WINDOWS\system32\mstscax.dll
Report Id: 1e6a8191-0f88-4f40-9139-36c9ae71f8c5
Faulting package full name:
Faulting package-relative application ID:

Any suggestions? Thanks