Ubumtu upgrade

[ae6dx]

I just installed an upgrade and here is what I get when it restarts.

 

[rkulikov]

Try this: in guest switch to virtual terminal (Ctrl-Alf-F1 or Ctrl-Alf-F2) and run sudo ptiagent-cmd --install && sudo reboot.

 

[ae6dx]

That worked. Thanks

 

[Swati@Parallels]

That worked. Thanks

Glad to hear that issue has been resolved. Please feel free to reach us anytime.

 

[rich06]

Try this: in guest switch to virtual terminal (Ctrl-Alf-F1 or Ctrl-Alf-F2) and run sudo ptiagent-cmd --install && sudo reboot.

I have the exact same problem - I ran the ptiagent-cmd --install command and rebooted yet I still see the same black screen with /dev/sda1: clean, xxxx/yyyy files, aaaa/bbbb blocks -- any ideas?

TIA
Rich

 

[rkulikov]

Please, write versions of Parallels Desktop and Ubuntu on which you experience these problems.

 

[rich06]

Sorry - my version of Parallels is 10.4.0 (29337) on OS X Sierra and Ubuntu was upgraded to 16.04 LTS

 

[rkulikov]

> Sorry - my version of Parallels is 10.4.0 (29337) on OS X Sierra and Ubuntu was upgraded to 16.04 LTS
Parallels Desktop 10 officially supports Ubuntu up to version 14.04. Unofficially may run it up to 15.04. But Ubuntu starting from 15.10 will not work there.

 

[rich06]

OK - thanks so I need to upgrade Parallels or go back to Ubuntu 14.xx then..