Ubuntu 18.0.4 parallel tools installation

Discussion in 'Installation and Configuration' started by AjayR, May 14, 2018.

  1. AjayR

    AjayR Bit Poster

    Messages:
    12
    Just updated my ubuntu VM to 18.04 and now parallels tools fail to install. All I see is a greyed out "Installing Parallel Tools" in the virtual machine menu. Has anyone else faced this issue?

    My Parallels Desktop Pro version 13.3.0
     
  2. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    211
    Hello AjayR. Parallels Desktop 13 for Mac supports only up to Ubuntu 17.10 as the guest OS, Our engineers are working hard to add support for Ubuntu 18.04. Once it is fully supported by Parallels, we will add it to the list of supported guest OS's. At this time, we do not have a fixed date for adding support for the said guest OS.
     
  3. AjayR

    AjayR Bit Poster

    Messages:
    12
    can you please tell me an interim fix then? How to roll it back?
     
  4. AjayR

    AjayR Bit Poster

    Messages:
    12
    Would appreciate if someone from parallels support can reply.
     
  5. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    2,869
    Hi @AjayR,
    Our engineers are working hard to add support for New-OS-to-be-supported. Once it is fully supported by Parallels we would add it to the list of supported guest OS's. At this time we do not have a fixed date for adding support for New-OS-to-be-supported.
     

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