Unable to access any Mac software while using Parallels Desktop

C

ChrisL10

Bit poster
I am running Windows 8.1 in Parallels Desktop on my Mac and have been doing so for over two years without a problem. Suddenly, when I am using Windows, I am no longer able to access any of the Mac software such as Google Chrome, Outlook etc. When I click on them, they just appear as a ghost image on the screen, barely visible underneath the Windows home screen, and not able to be used (as shown in the attached screenshot). So now, if I want to go to a website or look at my emails, I have to close Parallels. Is there any help for this, please? Thank you.
 

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  • Screen Shot 2017-03-27 at 09.19.34.jpg
    Screen Shot 2017-03-27 at 09.19.34.jpg
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Hi @ChrisL10 , from the screenshot you have sent, I can see that Google chrome on your Mac is already running ( a dot under the icon) . If Windows virtual machine is in full screen mode you will not be able to see the Mac applications on it. I would suggest exit Windows from full screen mode, so that you can see the Mac application and Windows screen at the same time.
 
Arun@Parallels said:
Hi @ChrisL10 , from the screenshot you have sent, I can see that Google chrome on your Mac is already running ( a dot under the icon) . If Windows virtual machine is in full screen mode you will not be able to see the Mac applications on it. I would suggest exit Windows from full screen mode, so that you can see the Mac application and Windows screen at the same time.
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I'm having a similar problem. When I launch Win10 from Parallels, or from the small floating control center window, it immediately goes to full screen model. I want to to open in a window that does not fill my screen, so that I can move and resize the Parallels/Win10 window on my iMac screen. Can't figure out how to change it back from full screen mode.
 
Hi Arun
thanks for the prompt response. i don't see the "Configure" choice whether I right click on the Parallels Icon in the task bar, or left click which launches Parallels. and I don't find any Options for Start and Shutdown or Windows mode
 
hmm... still don't see "Configuration" in the Preferences, or the Services, fyi, I have Parallels version 1.2.0

I did finally found "Configuration" . it only allows for "Productivity" or "Gaming" - but re-choosing "Productivity" seemed to work. problem solved.
 
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