Unable to activate it by an old key

Discussion in 'General Questions' started by SantaClaraCat, Apr 16, 2022.

  1. SantaClaraCat

    SantaClaraCat Bit poster

    Messages:
    2
    Hello. I've been using Parallels Desktop since 11 with a lifetime key. My old Mac is gone. I switched to a new MacBookPro (still Intel) this week and tried to activate Parallels to this one. However it says "This key cannot be used to activate Parallels Desktop.".
    Please tell me how to activate it on the new MBP.
    Thanks.
     

    Attached Files:

    SantaClaraCat, Apr 16, 2022
    #1
  2. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hello, which Mac OS you are running currently?
     
    DebasmitaM, Apr 16, 2022
    #2
  3. SantaClaraCat

    SantaClaraCat Bit poster

    Messages:
    2
    It's Monterey 12.3.1
     
    SantaClaraCat, Apr 16, 2022
    #3
  4. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hello, Parallels Desktop 11 is not compatible with Mac OS Monterey 12.3.1. Please purchase Parallels Desktop 17 upgrade for using it further.
     
    DebasmitaM, Apr 17, 2022
    #4

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