Hello,
I'm experiencing an issue while trying to activate my Parallels Desktop perpetual license on my new Mac.
When I attempt to enter my license key, I receive a message stating that the activation limit has been reached and I cannot activate the product on this device (I have attached a screenshot for reference).
However, my license is a permanent one, not a subscription, and according to the terms, I believe I should be able to transfer or reactivate it when changing devices.
My Parallels account ID is: ceremonyapps@gmail.com
For security reasons, I'm not posting the license key here, but I can provide it privately if needed.
Could you please assist in resetting the activation or allowing me to activate Parallels on my new Mac?
Thank you for your help!
I'm experiencing an issue while trying to activate my Parallels Desktop perpetual license on my new Mac.
When I attempt to enter my license key, I receive a message stating that the activation limit has been reached and I cannot activate the product on this device (I have attached a screenshot for reference).
However, my license is a permanent one, not a subscription, and according to the terms, I believe I should be able to transfer or reactivate it when changing devices.
My Parallels account ID is: ceremonyapps@gmail.com
For security reasons, I'm not posting the license key here, but I can provide it privately if needed.
Could you please assist in resetting the activation or allowing me to activate Parallels on my new Mac?
Thank you for your help!
