Unable to activate Toolbox on new MacBook Pro

[VincentM13]

I've migrated from MacBook Air to MacBook Pro. Parallels Desktop has migrated and the activation code works for me (subscription remains valid). However, the same is not true for Parallels Toolbox (even though the subscription has a longer date than that for Desktop). Can anyone help?

 

[Adeboye Adeotan]

I've migrated from MacBook Air to MacBook Pro. Parallels Desktop has migrated and the activation code works for me (subscription remains valid). However, the same is not true for Parallels Toolbox (even though the subscription has a longer date than that for Desktop). Can anyone help?

Please provide us with the error message you receive when you attempt to activate Parallels Toolbox.