Unable to confirm product licence

Discussion in 'Installation and Configuration' started by EliseA, Sep 7, 2020.

  1. EliseA

    EliseA Bit poster

    Messages:
    2
    I am trying to switch my parallels licence desktop 11 from my old mac to a new one. I have deactivated the licence on the old mac, signed out etc etc. I'm still getting the message unable to confirm the product licence when I click to activate on this mac.
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hello, we've made some changes with your Parallels Desktop 11 license key. Please check the issue and let us know the results.
     
  3. EliseA

    EliseA Bit poster

    Messages:
    2
    Thank you, fixed now
     
    Maria@Parallels likes this.
  4. pourpcx

    pourpcx Bit poster

    Messages:
    3
    Thank you very much for the help buddy, I got to know that there is an update.
     

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