Unable to confirm product license

V

VolodymyrM

Bit poster
Hi, my Mac has been stolen and I bought a new one and tried to restore all my apps and settings from TimeMachine backup. Everything went well until I tried to use my Parallels Desktop 11 license on a new Mac. I shows the message and suggested to buy a new license. I am fine with my old license and I don't need a new one. I tried my old Parallels Desktop 10 key as well and got the same message. Could someone help my activate my license manually? I don't have now another $50 to do upgrade.

Thanks!
 

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VolodymyrM said:
Hi, my Mac has been stolen and I bought a new one and tried to restore all my apps and settings from TimeMachine backup. Everything went well until I tried to use my Parallels Desktop 11 license on a new Mac. I shows the message and suggested to buy a new license. I am fine with my old license and I don't need a new one. I tried my old Parallels Desktop 10 key as well and got the same message. Could someone help my activate my license manually? I don't have now another $50 to do upgrade.

Thanks!
Click to expand...
Hi @VolodymyrM, we've made few changes in the key settings, please restart Parallels Desktop to reactivate with the same license key.
 
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