Unable to confirm the product license

S

SteveG5

Bit poster
I recently purchased a new Mac and am unable to activate my parallels license on the new Mac. I have signed out of the old one, removed the parallels app, and moved the VM file to the new machine. What else do I need to do to use my license on the new machine Thanks in advance for your help.

Steve
 
SteveG5 said:
I recently purchased a new Mac and am unable to activate my parallels license on the new Mac. I have signed out of the old one, removed the parallels app, and moved the VM file to the new machine. What else do I need to do to use my license on the new machine Thanks in advance for your help.

Steve
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Hello SteveG5,
Kindly check your private messages and get back to us.
 
I have experienced a similar problem as I'm getting an error with my activation key. I have replaced the hard drive in my Mac and when I tried to use Parallels 11 it required activation. I got the following error: "Unable to confirm the product licence. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product licence." But it's the same Mac that I'm trying to use it on, just with a new hard drive configuration. I have signed out of Parallels on the old drive.

Cheers Brian
 
Last edited:
BrianC5 said:
I have experienced a similar problem as I'm getting an error with my activation key. I have replaced the hard drive in my Mac and when I tried to use Parallels 11 it required activation. I got the following error: "Unable to confirm the product licence. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product licence." But it's the same Mac that I'm trying to use it on, just with a new hard drive configuration. I have signed out of Parallels on the old drive.

Cheers Brian
Click to expand...
Hi, please provide us with your license keys in private messages.
 
Hello There
I have the same problem, I've updated to a new macbook pro, as my old macbook has finally died :(
Please can you help me.
Many Thanks.
 
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