Unable to confirm the product license.

Discussion in 'Installation and Configuration of Parallels Desktop' started by LorneD, Aug 10, 2023.

  1. LorneD

    LorneD Junior Member

    Messages:
    14
    HI,

    I had to reinstall my system software, and now Parallels 10 is telling me that I have reached the maximum number of activations. Could you help me with this please?

    Thanks
     
    LorneD, Aug 10, 2023
    #1
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    528
    Hello LorneD,

    To aid in resolving this issue, we have sent you a private message requesting more information.
    We will await your response.
     
    Adeboye Adeotan, Aug 10, 2023
    #2
  3. LorneD

    LorneD Junior Member

    Messages:
    14
    I have responded to the private message, but there is no way to attach the documents you have requested. I see that I can do so on this page, but I get the feeling that posting here will make the document public. let me know how to get the info to you privately.

    thanks!
     
    LorneD, Aug 10, 2023
    #3
  4. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    528
    Hi LorneD,

    I have responded to you privately.

    To reiterate, you may upload the documents to a publicly accessible link e.g google drive or dropbox and share the link with us privately.
     
    Adeboye Adeotan, Aug 11, 2023
    #4
  5. LorneD

    LorneD Junior Member

    Messages:
    14
    file link sent in private message. Thanks!
     
    LorneD, Aug 14, 2023
    #5
  6. LorneD

    LorneD Junior Member

    Messages:
    14
    HI, Any progress on this?
     
    LorneD, Aug 15, 2023
    #6
  7. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    528
    Hello LorneD,

    Apologies for the late response

    We have made the required changes on our end. kindly try to make use of the key again
     
    Adeboye Adeotan, Aug 15, 2023
    #7
  8. Parallels User

    Parallels User Guest

    JESUS PLEASE SOMEONE HELP ME ACTIVATE MY PRODUCT KEY - I GO THROUGH HOURS OF PASSWORD RESETS LINKED TO A KEY I PURCHASED AND I CANNOT BEGIN TO TELL YOU THE STRESS THIS IS CAUSING ME. NOTHING I TRY WORKS - THE KEY IS REGISTERED TO ANOTHER ACCOUNT EVEN THOUGH THE RESET LINK IS COMING TO MY REGISTERED EMAIL ADDRESS. IT CANT BE THIS HARD.
     
    Parallels User, Aug 15, 2023
    #8
  9. LorneD

    LorneD Junior Member

    Messages:
    14
    HI, thanks for resetting the key, - however it isn't working. I have restarted the computer, and re-installed the software but still get the "max number of activations" message. I need to get some work done today and would really appreciate getting this cleared up. Thanks! Note that the above message is not from me!
     
    LorneD, Aug 16, 2023
    #9
  10. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    611
    Hello,
    We have sent you a private message to request for additional information to proceed further with your request.
    Thank you.
     
    Pramesh Boodadoo, Aug 18, 2023
    #10

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