Unable to do anything

Discussion in 'Installation and Configuration of Parallels Desktop' started by Davirus, Mar 29, 2017.

  1. Davirus

    Davirus Bit poster

    Messages:
    4
    Unable to confirm the product license. Unable to request a trial key. I have never seen a such PATHETIC software like this. Its freaking 2017, how is this even a problem now?

    I just made a clean OSX install, and when I try to use my license: "Unable to confirm the product license"
    What kind of joke is this? ALL THE SOFTWARE I HAVE USED, automatically de-activate the other computer to make room for this new one, but not Parallels, oh no! they just say "FUCK the customer, FORCE them to pay for a new license".

    And I say, c'mon! I just need it for today, uhmm, lest activate a trial for now : "Unable to request a trial key"
    WHAT?
    "Please check your network connection and try again. If the problem persists, contact the Parallels support team." Then, how the the hell I am posting this If my network connection is faulty?

    A work of geniuses of course, 2017, and they expect the customer to get in contact for assistance for a simple step as installing a software? Fuck this, Im will look for an "alternative" version.
     
    Last edited: Mar 29, 2017
    ClaudeP likes this.
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    Hi Davirus,
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
    You can only request trial for the latest version.
     
  3. sritirumalahousings

    sritirumalahousings Bit poster

    Messages:
    1
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,110
  5. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,110
    Hi @Davirus are you still facing the issue? Please let us know the result and we are here to help!
     

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