Unable to edit the hard disk properties because it has one or more snapshots

T

ThomasD1

Junior Member
Screen Shot 2015-03-07 at 15.42.15.png

Rollback mode is disabled too.
Obviously there is a problem there...
But disk descriptor shows entries under snapshot:
<StorageData>
<Storage>
<Start>0</Start>
<End>134217728</End>
<Blocksize>2048</Blocksize>
<Image>
<GUID>{aabbccdd-0204-9357-5189-efb0c034f5ea}</GUID>
<Type>Compressed</Type>
<File>Windows 8.1-0.hdd.0.{aabbccdd-0204-9357-5189-efb0c034f5ea}.hds</File>
</Image>
<Image>
<GUID>{5fbaabe3-6958-40ff-92a7-860e329aab41}</GUID>
<Type>Compressed</Type>
<File>Windows 8.1-0.hdd.0.{5fbaabe3-6958-40ff-92a7-860e329aab41}.hds</File>
</Image>
</Storage>
</StorageData>
<Snapshots>
<Shot>
<GUID>{5fbaabe3-6958-40ff-92a7-860e329aab41}</GUID>
<ParentGUID>{aabbccdd-0204-9357-5189-efb0c034f5ea}</ParentGUID>
</Shot>
<Shot>
<GUID>{aabbccdd-0204-9357-5189-efb0c034f5ea}</GUID>
<ParentGUID>{00000000-0000-0000-0000-000000000000}</ParentGUID>
</Shot>
</Snapshots>

How can I get rid of this problem?
 
Hello ThomasD1,
Please follow the steps as given below to resolve the issue :
We strongly recommend to create a backup copy of your Virtual Machine before applying the solution below!
1. Locate your Virtual machine in Finder refer KB article http://kb.parallels.com/117333
2. Right click on the *.pvm file of your virtual machine -> choose Show Package Contents
3. In Mac OS X, go to Applications > Utilities and launch Terminal. Type the following but do not execute:
prl_disk_tool merge --hdd
4. Drag the *.hdd file into Terminal and drop it right next to "prl_disk_tool merge --hdd ". In Terminal you will see something like this:
prl_disk_tool merge --hdd /Users/Username/Documents/Parallels/Windows\ 7.pvm/Windows\ 7-0.hdd
Note: There should be a space between '--hdd' and 'Users/Username...'
5. Press Enter/Return key to run the command and merge the snapshots.
6. In the same directory (inside Virtual Machine's bundle) delete Snapshots.xml file
7. Restart your Mac and check with the issue.
 
Hello ThomasD1,
Glad that it worked :).
It should be because of Virtual Machine's misconfiguration such as Virtual machine hard disk has hidden partitions or unallocated space.
 
I just had the same problem and followed the instructions, and was able to confirm that I had successfully deleted my snapshot. Nevertheless, when I attempted to edit my hard drive, I still get the same error message. I restarted my Mac just in case that might have helped, but it did not. Not sure it if matters, but I recently installed Parallels 12.
 
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