Unable to find and download new Display driver

M

MattE1

Junior Member
I am running Mac Sierra with Windows 7 Virtual machine and Parallels 12. I recently had problems with coherence mode and was recommended to delete the WDDM Display driver. Unfortunately now I am on the low resolution VGA driver on Windows VM and cannot resize my icons to before.

I cannot find the Parallels reinstallation menu on my system, all I can see see on the top menu bar is 'Parallels Desktop - File - Edit - View - Window - Help'
None of these have links to reinstallation.

I have been unable to find a website that will allow reinstallation of just this driver - can anyone help?
Matt
 
Hi MattE1, please click inside virtual machine and go to the Mac menubar where you can find a tab called "Action" please select it and choose "Reinstall Parallels Tools" from it's drop down menu. After you restart the virtual machine Parallels WDDM Display driver will have appeared under the device drivers list.
 
PaulChris@Parallels said:
Hi MattE1, please click inside virtual machine and go to the Mac menubar where you can find a tab called "Action" please select it and choose "Reinstall Parallels Tools" from it's drop down menu. After you restart the virtual machine Parallels WDDM Display driver will have appeared under the device drivers list.
Click to expand...
The problem is that when I click the virtual machine I enter the low resolution display of windows 7 and it won't allow me to go to the Mac menu bar. Is there a shortcut I can use?
 
MattE1 said:
The problem is that when I click the virtual machine I enter the low resolution display of windows 7 and it won't allow me to go to the Mac menu bar. Is there a shortcut I can use?
Click to expand...
You can simply uninstall Parallels Desktop and Parallels Tools will have reinstalled automatically after the reinstallation of Parallels Desktop.
 
I am quite new to the Mac. Can you please explain how to go about uninstalling Parallels on the Mac (as I believe it is different to Windows.)
Also once it is uninstalled where do I find the programme to reinstall?
 
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