Unable to install Parallels Tools with Installer

M

MartinB15

Junior Member
Infos:

Error Message / An Error occured while installing the following packages:
  • linux-headers-4.18.0-kali2-amd64
  • printer-driver-postscript-hp
In the howto i mentioned above it seems that i have already installed the linux headers and the printer drivers, need help!

Output from /var/log/parallels-tools-install.log

Parallels Tools 14.1.2-45479 Installer started.
2019-03-12T11:39:52+0100: Failed to setup console printk level.
2019-03-12T11:39:55+0100: Exiting with code 0
Started installation of Parallels Guest Tools version '14.1.2.45479'
Err:1 https://repo.kali.org/kali kali-rolling InRelease
Could not connect to repo.kali.org:443 (144.217.77.182). - connect (111: Connection refused)
Hit:2 http://ftp.halifax.rwth-aachen.de/kali kali-rolling InRelease
Reading package lists...
W: Failed to fetch https://repo.kali.org/kali/dists/kali-rolling/InRelease Could not connect to repo.k
ali.org:443 (144.217.77.182). - connect (111: Connection refused)
W: Some index files failed to download. They have been ignored, or old ones used instead.
Return code from apt-get update is 0
E: Unable to locate package linux-headers-4.18.0-kali2-amd64
E: Couldn't find any package by glob 'linux-headers-4.18.0-kali2-amd64'
E: Couldn't find any package by regex 'linux-headers-4.18.0-kali2-amd64'
m linux-headers-4.18.0-kali2-amd64
o printer-driver-postscript-hp
Error: failed to install mandatory packages.
Error: failed to install or upgrade Parallels Guest Tools!

I really dont get why it is such a task to install paralells tools to Kali, if i would have known that beforehand i would have used vmware or even the free software like virtualbox.


note: WOW 4h later and still no word from the paralells support.....amazing...NOT.​
 
Last edited:
Thank you for the report provided. I've forwarded it to our development team for deeper investigation. Will let you know as soon as I get any feedback.
 
this is so ridiculous. still no answer ? are you aware that there are people absolutely UNABLE to use Kali or several other OS ?
This is NOT a minor thing...
 
So, this is a known issue that's being discuessed in several different threads w/in this forum and many of us have been silently waiting/watching for at least some official update to at the least give us an E.T.A. or some kind of status update.

I use Parallels for work and as others have said, this is not a trivial/small issue. Switching VM providers as mentioned above is a real consideration here, but I don't want to... but if I can't at least get some kind of E.T.A./status update after almost 3 weeks since the last one, I question the wisdom of staying with Parallels.

So _please_ at least give us some kind of official response or a link to some bug/feature tracking system?
 
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