Unable to manage subscriptions

When logging in to https://my.parallels.com/ the section "View My Parallels Products" is grayed out.
I want to manage my subscriptions and avoid an unecessary auto-renewal.
Hello,

Thanks for reaching out to us.

Currently, there is no subscription registered under the account i***@di******madit.com.

We have sent you a private message, please check it and provide us with the requested information.

Best regards!
 
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