Unable to open Parallels due to running application called Parallels Mounter

A

Adam13

Bit poster
I thought that I had correctly uninstalled Parallels from my mac book. Then I thought I was going to be able to reinstall Parallels from my subscription account. When I go to re-install Parallels from my account I get an error message once its downloaded from the internet and I try to open Parallels Desktop 14. The error message is titled "Conflicting Applications" then it reads "To continue the installation, quit the following applications:" then it reads "Parallels Mounter". My mac book is macOS Mojave 10.14.2, and I am stuck. Please help, I am trying to reinstall Parallels onto my 1 TB 3.0 external drive.
 
Adam13 said:
I thought that I had correctly uninstalled Parallels from my mac book. Then I thought I was going to be able to reinstall Parallels from my subscription account. When I go to re-install Parallels from my account I get an error message once its downloaded from the internet and I try to open Parallels Desktop 14. The error message is titled "Conflicting Applications" then it reads "To continue the installation, quit the following applications:" then it reads "Parallels Mounter". My mac book is macOS Mojave 10.14.2, and I am stuck. Please help, I am trying to reinstall Parallels onto my 1 TB 3.0 external drive.
Click to expand...
Please refer this article to run first aid on your Mac. After running first aid reboot the Mac and install Parallels Desktop 14 by using this link.
 
You must log in or register to reply here.
Back
Top