Unable to register the license key

[DeepaK4]

I recently got a new license key during the subscription renewl of Parallels for Mac. I see the error that the key is already in an account. This is the first time I'm using the key. I have attached the screenshots here. I'm not able to find a way to contact support / create a ticket. I would really appreciate any guidance here.

Thanks
Deepa

 

[Avinash Bundhoo]

Hello,

We are sorry about your experience.

Please check your personal message inbox, and reply to us at your convenience.

Thank you